Showing posts with label Uber. Show all posts
Showing posts with label Uber. Show all posts
VIDEO [CC] - Deaf News: Uber's in-app features create job opportunities for Deaf drivers in Canada and the United States.
CBC TORONTO -- As many as 300 drivers in Toronto, use Uber's in-app features, for Deaf and Hard of Hearing, people. For many Uber users, much of the appeal of the ride-hailing service is that most of the transaction can be done through an app, related the story covers New App Features For Deaf Uber Drivers.
But for one Toronto Uber driver, it's about much more than convenience. Shafiul Hoque is a Deaf driver who says thanks to the company's technology-driven approach, he has his first job in more than a decade.
"I heard that they were willing to hire Deaf drivers," Hoque said in an interview aided by an American Sign Language interpreter. "I found that they were actually very accessible."
Hoque says he still remembers his first pick-up. It went smoothly and "communication was not a problem at all."
He credits a set of in-app features that Uber has rolled out specifically for Deaf and HoH drivers to communicate with riders.
Uber says he's now one of at least 300 drivers in Toronto alone who have been using the in-app features on the job for the past year.
How it works - As soon as a trip is requested, drivers using the in-app features will see a flashing light, in addition to getting the usual audio alert. Passengers also receive a notification, to let them know their Uber driver will be Deaf or HoH.
“If I can do it, so can you.” Larry is Deaf and on a mission to follow his dreams. Find out how partnering with Uber made it possible for him to move to LA and support his family while starting a new career.
Passengers also aren't able to call their driver - they can only text and they'll get an additional prompt to make sure they put in their destination.
"Some people have always asked me how I can communicate with people so easily, but with the technology and with the cellular device, I can do that," Hoque said. "That eliminates barriers for all of us."
For Hoque, the simple additions to the Uber app have opened up a world of opportunity. Not long ago, he didn't think he would ever be able to get a job as a driver.
Life-changing technology - With technological advances, that no longer seems to be a problem. Hoque says he knows as many as 10 other people from the Deaf and Hard of Hearing community who are out on the roads driving for Uber... Read More on CBC News.
Related Uber:
New York City’s First Deaf Taxi Drivers
New App Features For Deaf Uber Drivers
Uber's In-App Features Aims More Deaf Drivers
Deaf Woman Killed After Driver Suspected Of DUI
CBC TORONTO -- As many as 300 drivers in Toronto, use Uber's in-app features, for Deaf and Hard of Hearing, people. For many Uber users, much of the appeal of the ride-hailing service is that most of the transaction can be done through an app, related the story covers New App Features For Deaf Uber Drivers.
But for one Toronto Uber driver, it's about much more than convenience. Shafiul Hoque is a Deaf driver who says thanks to the company's technology-driven approach, he has his first job in more than a decade."I heard that they were willing to hire Deaf drivers," Hoque said in an interview aided by an American Sign Language interpreter. "I found that they were actually very accessible."
Hoque says he still remembers his first pick-up. It went smoothly and "communication was not a problem at all."
He credits a set of in-app features that Uber has rolled out specifically for Deaf and HoH drivers to communicate with riders.
Uber says he's now one of at least 300 drivers in Toronto alone who have been using the in-app features on the job for the past year.
How it works - As soon as a trip is requested, drivers using the in-app features will see a flashing light, in addition to getting the usual audio alert. Passengers also receive a notification, to let them know their Uber driver will be Deaf or HoH.
“If I can do it, so can you.” Larry is Deaf and on a mission to follow his dreams. Find out how partnering with Uber made it possible for him to move to LA and support his family while starting a new career.
Passengers also aren't able to call their driver - they can only text and they'll get an additional prompt to make sure they put in their destination.
"Some people have always asked me how I can communicate with people so easily, but with the technology and with the cellular device, I can do that," Hoque said. "That eliminates barriers for all of us."
For Hoque, the simple additions to the Uber app have opened up a world of opportunity. Not long ago, he didn't think he would ever be able to get a job as a driver.
Life-changing technology - With technological advances, that no longer seems to be a problem. Hoque says he knows as many as 10 other people from the Deaf and Hard of Hearing community who are out on the roads driving for Uber... Read More on CBC News.
Related Uber:
New York City’s First Deaf Taxi Drivers
New App Features For Deaf Uber Drivers
Uber's In-App Features Aims More Deaf Drivers
Deaf Woman Killed After Driver Suspected Of DUI
VIDEO [CC] - Deaf News: Uber just made it easy to be a Deaf driver in India.
MUMBAI -- When Salman, an Uber driver in Mumbai, could not take calls from passengers, customers would cancel his ride. He would also have to text every rider to let them know that he’s Deaf, which caused delays when picking up his riders.
Uber just made life easier for him and several drivers across the world who are Deaf or Hard of Hearing.
An update to the taxi-hailing app, which was launched in Chicago, Los Angeles, San Francisco and Washington, D.C., has now gone live in India.
While there has been no official announcement on this yet, Uber has confirmed this development in India.
So, how does the app work?
Once a driver chooses to turn on the special features by flipping a switch inside the app, a light will flash when a new trip is requested in addition to the existing audio cue.
The passengers won't be able to call the driver as that option will be blocked. Riders who want to provide special pickup instructions, can only to do so via text.
The app also adds an extra screen for passengers to enter their destination alongside a note that lets them know their driver is Deaf or Hard-of-Hearing.
“We hope these features help extend the earning opportunity that Uber presents to the Deaf and Hard-of-Hearing community,” Ben Metcalfe, head of product innovation at Uber, wrote in his blog.
Miraj Vora, who took a ride with Salman, tweeted that he happy with his experience.
"I had a great ride with Salman. We spoke about his new life as a driver in Mumbai and it was a peaceful ride overall," he told HuffPost India.
Though the learning process is the same for all drivers, the trainers usually spend more time with them. "We are also planning to get professional aid for training," Uber spokesperson said.
“If I can do it, so can you.” Larry is Deaf and on a mission to follow his dreams. Find out how partnering with Uber made it possible for him to move to LA and support his family while starting a new career.
As reported by WHO, there are about 250-300 million Deaf people in the world, with 66 percent of them live in the underdeveloped nations, and India has the largest share.
A spokesperson from Uber said that not too many Deaf drivers have signed up for it yet.
But, this is just the beginning of the initiative and a much appreciated one. Source
Related Uber:
New York City’s First Deaf Taxi Drivers
New App Features For Deaf Uber Drivers
Uber's In-App Features Aims More Deaf Drivers
Deaf Woman Killed After Driver Suspected Of DUI
MUMBAI -- When Salman, an Uber driver in Mumbai, could not take calls from passengers, customers would cancel his ride. He would also have to text every rider to let them know that he’s Deaf, which caused delays when picking up his riders.
Uber just made life easier for him and several drivers across the world who are Deaf or Hard of Hearing.
An update to the taxi-hailing app, which was launched in Chicago, Los Angeles, San Francisco and Washington, D.C., has now gone live in India.
While there has been no official announcement on this yet, Uber has confirmed this development in India.
So, how does the app work?
Once a driver chooses to turn on the special features by flipping a switch inside the app, a light will flash when a new trip is requested in addition to the existing audio cue.
The passengers won't be able to call the driver as that option will be blocked. Riders who want to provide special pickup instructions, can only to do so via text.
The app also adds an extra screen for passengers to enter their destination alongside a note that lets them know their driver is Deaf or Hard-of-Hearing.
“We hope these features help extend the earning opportunity that Uber presents to the Deaf and Hard-of-Hearing community,” Ben Metcalfe, head of product innovation at Uber, wrote in his blog.
Miraj Vora, who took a ride with Salman, tweeted that he happy with his experience.
"I had a great ride with Salman. We spoke about his new life as a driver in Mumbai and it was a peaceful ride overall," he told HuffPost India.
Though the learning process is the same for all drivers, the trainers usually spend more time with them. "We are also planning to get professional aid for training," Uber spokesperson said.
“If I can do it, so can you.” Larry is Deaf and on a mission to follow his dreams. Find out how partnering with Uber made it possible for him to move to LA and support his family while starting a new career.
As reported by WHO, there are about 250-300 million Deaf people in the world, with 66 percent of them live in the underdeveloped nations, and India has the largest share.
A spokesperson from Uber said that not too many Deaf drivers have signed up for it yet.
But, this is just the beginning of the initiative and a much appreciated one. Source
Related Uber:
New York City’s First Deaf Taxi Drivers
New App Features For Deaf Uber Drivers
Uber's In-App Features Aims More Deaf Drivers
Deaf Woman Killed After Driver Suspected Of DUI
